Parkroyal Pickering hotel apologizes after rejecting same-sex wedding celebration
SINGAPORE: Parkroyal Collection Pickering has apologized for an “unfortunate error and misinformation” after a member of staff told a couple that same-sex wedding celebrations were not permitted at the hotel.
The hotel apologized on Tuesday, June 21, a day after a screenshot of an email sent to the couple was shared on social media by Prout, a platform for the lesbian, gay, bisexual community. , transgender and queer (LGBTQ) from Singapore.
“Thank you for your patience as we seek to understand this unfortunate error and misinformation from one of our team members at Parkroyal Collection Pickering,” the hotel said in an Instagram post.
“We are an all-inclusive hotel, and we are truly sorry for the disappointment and inconvenience this may have caused.
“We have since contacted the couple and will do our best to assist them on their special occasion at our hotel.”
In a response shared by Prout on social media shortly after the hotel was posted, the couple acknowledged Parkroyal Collection Pickering for their apology, but added that they would not be holding their wedding there.
“We thank Parkroyal Pickering for issuing a public and private apology to us,” the couple said.
“We accept the apologies and appreciate the change in hotel management to allow such celebrations to move forward.
“Having said that, it’s understandable that we wouldn’t want to have our wedding there now.
“We hope that other hotels will take inspiration from Parkroyal Pickering and reconsider their own policies and communications to allow same-sex couples to hold their celebrations there.”
The statement was signed “thelesbiancouplewhojustwanted2gethiched”.